Refund Policy

Thank you for using Manamalai Matrimony. We are committed to providing a reliable and effective platform for matchmaking services. As part of our commitment, we want to ensure complete transparency regarding our refund policy.

1. Offline Payments Only

Manamalai Matrimony accepts payments only through offline methods, including bank transfers, Google Pay, and Phone Pay. Since all transactions occur outside our platform, any refunds related to payments must be handled directly between the parties involved.

2. No Refunds

As a policy, Manamalai Matrimony does not issue any refunds for payments made on the website. Users are advised to exercise caution and due diligence while making payments and conducting transactions. We do not take responsibility for any financial disputes arising from offline payments.

3. Verification and Communication

We encourage users to verify the authenticity of the profiles they interact with and establish open communication before making any financial commitments. It is essential to exercise caution and good judgment when sharing personal information or engaging in financial transactions with other members.

4. Profile Disputes

In the event of any disputes or issues arising from interactions between members, Manamalai Matrimony will not be liable for financial losses or damages. We recommend that users resolve disputes through direct communication with the concerned individuals.

5. Assistance and Support

If you encounter any issues or need assistance related to our platform's usage, profile management, or any other non-financial matters, our customer support team is here to help. Feel free to reach out to us via email or phone, and we will do our best to assist you promptly.

6. Changes to the Refund Policy

Manamalai Matrimony reserves the right to modify or update this refund policy at any time without prior notice. It is the user's responsibility to review the policy periodically and stay informed about any changes.

By using our services, you agree to abide by this refund policy.